Privacy policy
Privacy Policy
Welcome to Mama J’s Heavenly Scents! Protecting your personal information is important to us. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from Mama J's Heavenly Scents (the “Site”).
Please read this Privacy Policy carefully. By viewing the Site or making any purchases, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why. We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here.
Device Information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
© Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
© Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
© Disclosure for a business purpose: shared with our processor Shopify.
Order Information
© Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
© Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with the information or advertising relating to our products or services.
© Source of collection: collected from you.
© Disclosure for a business purpose: shared with our processor Shopify.
Customer Support Information
Purpose of collection: to provide customer support.
© Source of collection: collected from you.
How We Use Your Personal Information
We May Use Personal Information For The Following Purposes:
© Provide, Tailor, and Improve the Services: We use your Personal Information to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate resolutions to product issues, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your Personal Information to better tailor and improve services.
© Marketing and Advertising: We use your Personal Information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail.
© Security and Fraud Prevention: We use your Personal Information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or act regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to make a purchase and/or register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
© Communicating with You: We use your Personal Information to provide you with customer support, to be responsive to you, and to maintain our business relationship with you.
© Legal Reason: We use your Personal Information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your Personal Information. However, these rights are not absolute. They may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law.
© Right to Access/Know: You may have a right to request access to Personal Information that we hold about you.
© Right to Delete: You may have a right to request that we delete Personal Information we maintain about you.
© Right to correct: You may have a right to request that we correct inaccurate Personal Information we maintain about you.
© Right of Portability: You may have a right to receive a copy of the Personal Information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
© Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you reside, you may have a right to opt out of the “sale” or “share” of your Personal Information or to opt out of the processing of your Personal Information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. You can exercise your rights to opt out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit Global Privacy Control. Other than the Global Privacy Control, we do not recognize other “Do Not Track” signals that may be send from your web browser or device.
© Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated or by contacting us using the contact details provided below. To learn more about how Shopify uses your Personal Information and any rights you may have, including rights related to data processed by Shopify, you can visit Shopify Privacy Control.
Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18.
Contact
For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us by email at julie@mamajsheavenlyscents.com.
Effective date: June 15, 2025